Login Issues

What do I do if I forget my password?
When you are at the login screen, there is a button that says "I forgot my password." If you click this button, you will be taken to a page that asks you for your e-mail address. Enter the e-mail address you used when you signed up with us, and in a few minutes, your password will be e-mailed to you at that address. Make sure that you can check that account! If you have changed addresses, or cannot get to that account from your current location, then you will not be able to obtain your password this way. In this event, you will need to send e-mail to WebAdmin@pas.org for assistance.

What is my User ID?
Your User ID is the name that you chose to use for your login when you signed up online - either as a new member, a renewing member, or an existing member to setup your online account. If you have not done this yet, then you do not have a User ID. Please visit the Membership area to setup your online account.

I tried to register online, but it stops me and tells me that I do not have cookies enabled. What do I do now?
If this happens to you, then you do not have cookies turned on in your browser. Please consult your browsers' help file for information on how to set your browser to accept cookies, and then register again, or you may call our office and Join the PAS via telephone. (Please note: If you join the PAS via telephone, and you would like to access the Members Only section of this site, you will still be required to go through the online account setup. You still need cookies enabled to be able to do this. Please refer to your browsers' documentation for information about allowing cookies.) If you have questions about the cookies, please see our Privacy Policy.

I tried to register online, and turned my cookies on, but it still won't let me register.
In order to turn cookies on, it is sometimes necessary to restart your browser after you make the change. If you did this, and still have a problem, please speak to the System Administrator at your location. Some networks do not allow cookies to pass through, in which case you will not be able to register online at that location.

If you are using an online service such as AOL, in addition to changing your browser settings you may have to make other changes to the application that allows you to access the Internet. Please consult your online service software for more information.

If you are using third-party firewall applications such as ZoneAlarm, Norton Personal Firewall or the Windows Firewall, you will need to consult the Help files for those applications to find out how to allow cookies.

I am using a computer at my school, and I can't get to the Members area. My home computer is just fine.
Some educational institutions have network settings that do not allow cookies to be accepted, or odd port numbers to be used. Both of these are required to access the Members Area. You will have to talk with the System Administrator at your educational institution to ask them what to do in order to be able to access this area. If they have questions about this, please ask them to send e-mail to WebAdmin@pas.org.