Renewal notices are sent out starting 2 months PRIOR to your expiration date. For example, if your subscription expiration date is 3/31/15, your first renewal notice will be sent at the beginning of January 2015. You will also receive a paper renewal notice the month that your subscription expires, and email notices in the middle of each month that you receive a paper notice. If you have already setup an online account, you will see a pending bill in your account that you can proceed to pay online.
YES. For members in the USA, even if you file a forwarding order with the U.S. Postal Service, publications will not be forwarded to you, because they are not sent at the First-class rate. For all other members, the policies and procedures of the postal services in all other countries are extremely varied. Therefore, if you notify PAS when your address changes, this decreases the chances of missing publications.
To notify us of an address change, please send an email to email@example.com - please include your PAS Number, and your new address. You may also call 317-974-4488 M-F, 9am to 5pm EST and speak to the Membership Services Manager.
If you have an online account, you can also change your Address online by editing your profile.
Yes, but there are certain guidelines. No refunds are available for memberships, so if you want to switch from All Access to Backstage, for example, you can, but there will be no refund for the difference in subscription costs.
If you wish to upgrade your membership, from Backstage to VIP for example, you will need to pay the difference ($25 in this case). You will also be responsible for any additional shipping costs for sending you back issues that are part of your subscription year, should that apply to your situation. You may also choose to forego the rest of your current subscription year and start anew when paying for an upgraded membership.